Seri, Admin Executive

Joo Chin is not only my insurance agent, she is my ex school mate and ex colleague turned good friend. We connected instantly due to similar vibes. I was in the hands of a seriously pushy and judgemental agent previously. As soon as I found out Joo Chin is from the same insurance company, I asked if she was willing to take over my policies. Of course this is an added administative work for her as she does not gain any commission from me. However due to her kindred spirit, she readily accepts my request. We have come a long way since. Joo Chin is not just my agent or friend, she is like family. She is not judgemental, she listens and gives wise advice. She promotes products but will never be pushy. She is really hardworking and disciplined. She keeps track of my investment progress and gives me timely updates. I love how she is an agent with a heart. She thinks of my mum during Mothers' Day and sends flowers. She even helped me promote and supported my little home baking business while I was unemployed. She is someone I feel at total ease with. Trustworthy, hardworking, disciplined, organised and wise 🥰

Syafiqah, Laboratory Technician

Joo Chin understands my needs and expectations. I love it when she patiently explains the policy to me, making sure I understand them. One thing I like about her is, she is not pushy. I always get turned off by agents who are pushy. But she’s not. She accommodates to the policy that I NEED based on my occupation/ personal life. Overall, she’s someone I trust and believe in.

Zuraida, Cabin Crew (Purser)

It Is So Nice Having You As My Agent. The Quality Of Service Provided By You Is Second To None. My Family And I Really Appreciate You Going Above And Beyond The Call Of Duty. You Soar To The Occasion. Thank You Joo Chin For Taking Care Of Our Insurance Needs And Being A Friend Who I Can Rely On. You Are A GEM! 💎

Winnie, Policewoman

Joo Chin is patient in her explanation and makes the effort to do deeper research to address to our doubts instead of just providing an answer just for the sake of it. I also appreciate her making the extra effort by compiling a list of our insurance – that consists of detailed information of each policy, just for our easy reference.

Aimson, Hotel Manager

I started off this insurance policy with my colleague’s wife initially. I’m quite skeptical about Insurance Agents as they gave me impression of “hard selling”, “constant calling” not for updates but to sell new policies to you or leave u “unattended” once u sign on the dotted line. At first, I was quite worried when my colleague told me my account will be handing over to another Insurance Agent, as I’m not sure if I am able to communicate freely with her. Things changed the day I met Joo Chin in real life. First impression that I’ve got for Joo Chin: She’s not afraid to voice out what coverage you need but do not have. Joo Chin is an insightful, broad minded, truthful, dutiful & sociable agent 😀 . To be exact, she’s more like a “caretaker”of your personal benefits rather than a normal Insurance Agent on the street. Years down the road with Joo Chin as my Insurance Agent, she never fails to keep track and provide constant updates of my policies. Yes, like most agents, she will definitely promote or try to update what are the potential addition we should have. But most importantly she does not “hardsell”. She ensures that she shares all benefits of having the policy and she leaves the decision entirely to you. Long story short, Joo Chin is definitely someone you can rely on. Rest assured that she is not like those agents out there just trying to sell their products and leave u in no man’s land once u sign on the dotted line. Instead, she ensures you are well taken care of because she does not want any of her clients to suffer the same experience as her beloved mom.

Evon, Business Development Manager

With Joo as a financial planner, I feel assured that my best interest is taken care of. She keeps me posted of any news that impact my policies and even looks out for better alternative options years after my policy has been bought. I really appreciate her level of service and dedication. Highly recommended because she truly cares!