Seri, Admin Executive

Joo Chin is not only my insurance agent, she is my ex school mate and ex colleague turned good friend. We connected instantly due to similar vibes. I was in the hands of a seriously pushy and judgemental agent previously. As soon as I found out Joo Chin is from the same insurance company, I asked if she was willing to take over my policies. Of course this is an added administative work for her as she does not gain any commission from me. However due to her kindred spirit, she readily accepts my request. We have come a long way since. Joo Chin is not just my agent or friend, she is like family. She is not judgemental, she listens and gives wise advice. She promotes products but will never be pushy. She is really hardworking and disciplined. She keeps track of my investment progress and gives me timely updates. I love how she is an agent with a heart. She thinks of my mum during Mothers' Day and sends flowers. She even helped me promote and supported my little home baking business while I was unemployed. She is someone I feel at total ease with. Trustworthy, hardworking, disciplined, organised and wise 🥰

Sharon Yuen, Executive Assistant

Ms. Joo Chin has been providing us with such professional and efficient service since I first engaged for my family insurance a couple of years ago. She has always responded to our requests quickly. Kudos to her extra effort, responsive, professional service, excellent job done to complete my policy. Will highly recommend it to all who want to consider buying any kind of insurance. No hard sell from her as she genuinely proposed the right policy to cater to your needs! Overall, thumbs up!!

Zuraida, Cabin Crew (Purser)

It Is So Nice Having You As My Agent. The Quality Of Service Provided By You Is Second To None. My Family And I Really Appreciate You Going Above And Beyond The Call Of Duty. You Soar To The Occasion. Thank You Joo Chin For Taking Care Of Our Insurance Needs And Being A Friend Who I Can Rely On. You Are A GEM! 💎

Syafiqah, Laboratory Technician

Joo Chin understands my needs and expectations. I love it when she patiently explains the policy to me, making sure I understand them. One thing I like about her is, she is not pushy. I always get turned off by agents who are pushy. But she’s not. She accommodates to the policy that I NEED based on my occupation/ personal life. Overall, she’s someone I trust and believe in.

Winnie, Policewoman

Joo Chin is patient in her explanation and makes the effort to do deeper research to address to our doubts instead of just providing an answer just for the sake of it. I also appreciate her making the extra effort by compiling a list of our insurance – that consists of detailed information of each policy, just for our easy reference.

Liann, Pharmaceutical Sales

I’m glad our paths crossed through our ex company. My first impression of Joo was that she’s a petite young polite lady. Little did I know Joo is an insurance agent till we get to know each other more. To cut the story short, I seek Joo’s advice regarding one of my policies which I signed up at a bank from a lady who approached me when I was dealing with some personal bank stuff. When I needed advice from this particular person, she was uncontactable and would reject my phone call. I learnt my lesson not to sign any policy or savings plan through bank as they merely prioritize sales and there is no after-sales service. Joo was my saviour. She advised me the best way to deal with the situation and patiently explained on my next course of action as well as suggested a few ways to solve the issue. Thereafter, I transferred all my policies with Prudential (as these policies are managed by someone whom I do not know) to be managed under Joo. My whole family is now at ease as we have a reliable and responsible agent to handle our policies. I am so relieved now and Joo is highly recommended as she’s not merely ‘selling’ policies. She will insure you with service above and beyond. Even during her confinement! Many thanks to you, Joo for being such a thoughtful and trustworthy agent. I wish you the best of everything in your future endeavours :)