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Joo Chin Tay

In Touch

A Monthly Curated Newsletter

Leadership is the act of guiding a team or individual to achieve a goal through direction and motivation -- and there is a leader in all of us. This issue contains insightful resources and pointers that touch on the various under-talked about but important aspects of leadership. I hope this inspires us to not just exercise good leadership in our daily lives as individuals and organisations, but more importantly, help us get through and thrive even in difficult times.

Build Your Reputation as a Trustworthy Leader

People’s expectations and definition of trustworthiness are broadening for leaders, and it takes a lot to gain that trust. The author offers four research-based practices for leaders to master to earn and keep the trust of others. If you hope to enjoy a career of great influence and impact, start by cultivating a trustworthy reputation.

 
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Adam Grant on leadership, emotional intelligence, and the value of thinking like a scientist

In Adam Grant's latest book, 'Think Again: The Power of Knowing What you Don’t Know', he makes the case for greater flexibility in our views—and offers tactics for leading discussions that may help others do the same. This conversation was part of a new discussion series for McKinsey partners and clients called "Modern Leadership," which is designed to explore new dimensions of leadership with experts and leading thinkers who can help strengthen, challenge, and stretch our ability to build resilient teams and thrive in uncertain times.

 
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How to discover your ‘why’ in difficult times | Simon Sinek

 
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I seek to reach out to people who believe in safeguarding the interests of their loved ones. Let me know if I can be of help to someone you know or care about. We can make a difference to lives when it matters most. Cheers.
 
Joo Chin Tay
 
 
 
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Testimonials and Referral Notes

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Cheok Chuan Hock, Engineer

I got to know Joo Chin through a friend’s recommendation. My first impression of her is very friendly, patient, and sociable. Throughout the years, she also demonstrated her professionalism by giving insurance advice on different occasions. Also appreciated the yearly review done by her to help us understand our policy coverage. But afraid not, she is not pushy at all. She will explain the policy details to you with little or no expectations from you. She is definitely an Insurance Agent I would recommend.

Sharon Yuen, Executive Assistant

Ms. Joo Chin has been providing us with such professional and efficient service since I first engaged for my family insurance a couple of years ago. She has always responded to our requests quickly. Kudos to her extra effort, responsive, professional service, excellent job done to complete my policy. Will highly recommend it to all who want to consider buying any kind of insurance. No hard sell from her as she genuinely proposed the right policy to cater to your needs! Overall, thumbs up!!

Zuraida, Cabin Crew (Purser)

It Is So Nice Having You As My Agent. The Quality Of Service Provided By You Is Second To None. My Family And I Really Appreciate You Going Above And Beyond The Call Of Duty. You Soar To The Occasion. Thank You Joo Chin For Taking Care Of Our Insurance Needs And Being A Friend Who I Can Rely On. You Are A GEM! 💎

Syafiqah, Laboratory Technician

Joo Chin understands my needs and expectations. I love it when she patiently explains the policy to me, making sure I understand them. One thing I like about her is, she is not pushy. I always get turned off by agents who are pushy. But she’s not. She accommodates to the policy that I NEED based on my occupation/ personal life. Overall, she’s someone I trust and believe in.

Evon, Business Development Manager

With Joo as a financial planner, I feel assured that my best interest is taken care of. She keeps me posted of any news that impact my policies and even looks out for better alternative options years after my policy has been bought. I really appreciate her level of service and dedication. Highly recommended because she truly cares!

Liann, Pharmaceutical Sales

I’m glad our paths crossed through our ex company. My first impression of Joo was that she’s a petite young polite lady. Little did I know Joo is an insurance agent till we get to know each other more. To cut the story short, I seek Joo’s advice regarding one of my policies which I signed up at a bank from a lady who approached me when I was dealing with some personal bank stuff. When I needed advice from this particular person, she was uncontactable and would reject my phone call. I learnt my lesson not to sign any policy or savings plan through bank as they merely prioritize sales and there is no after-sales service. Joo was my saviour. She advised me the best way to deal with the situation and patiently explained on my next course of action as well as suggested a few ways to solve the issue. Thereafter, I transferred all my policies with Prudential (as these policies are managed by someone whom I do not know) to be managed under Joo. My whole family is now at ease as we have a reliable and responsible agent to handle our policies. I am so relieved now and Joo is highly recommended as she’s not merely ‘selling’ policies. She will insure you with service above and beyond. Even during her confinement! Many thanks to you, Joo for being such a thoughtful and trustworthy agent. I wish you the best of everything in your future endeavours :)