| Leadership is the act of guiding a team or individual to achieve a goal through direction and motivation -- and there is a leader in all of us. This issue contains insightful resources and pointers that touch on the various under-talked about but important aspects of leadership. I hope this inspires us to not just exercise good leadership in our daily lives as individuals and organisations, but more importantly, help us get through and thrive even in difficult times. | | Build Your Reputation as a Trustworthy Leader People’s expectations and definition of trustworthiness are broadening for leaders, and it takes a lot to gain that trust. The author offers four research-based practices for leaders to master to earn and keep the trust of others. If you hope to enjoy a career of great influence and impact, start by cultivating a trustworthy reputation. | | Adam Grant on leadership, emotional intelligence, and the value of thinking like a scientist In Adam Grant's latest book, 'Think Again: The Power of Knowing What you Don’t Know', he makes the case for greater flexibility in our views—and offers tactics for leading discussions that may help others do the same. This conversation was part of a new discussion series for McKinsey partners and clients called "Modern Leadership," which is designed to explore new dimensions of leadership with experts and leading thinkers who can help strengthen, challenge, and stretch our ability to build resilient teams and thrive in uncertain times. | | How to discover your ‘why’ in difficult times | Simon Sinek  | | Proudly Brought to You I seek to reach out to people who believe in safeguarding the interests of their loved ones. Let me know if I can be of help to someone you know or care about. We can make a difference to lives when it matters most. Cheers. | | Joo Chin Tay | | | | | | | | unsubscribe | You are receiving this email because you're my client, a friend or you've given permission to receive this email. If you'd rather not receive our emails, you can unsubscribe from our mailing list by clicking 'Unsubscribe' above.
© Joo Chin Tay, All rights reserved. | |  | | Sharon Yuen, Executive Assistant Ms. Joo Chin has been providing us with such professional and efficient service since I first engaged for my family insurance a couple of years ago.
She has always responded to our requests quickly. Kudos to her extra effort, responsive, professional service, excellent job done to complete my policy. Will highly recommend it to all who want to consider buying any kind of insurance. No hard sell from her as she genuinely proposed the right policy to cater to your needs!
Overall, thumbs up!! | |  | | Winnie, Policewoman Joo Chin is patient in her explanation and makes the effort to do deeper research to address to our doubts instead of just providing an answer just for the sake of it. I also appreciate her making the extra effort by compiling a list of our insurance – that consists of detailed information of each policy, just for our easy reference. | |  | | Cheok Chuan Hock, Engineer I got to know Joo Chin through a friend’s recommendation. My first impression of her is very friendly, patient, and sociable.
Throughout the years, she also demonstrated her professionalism by giving insurance advice on different occasions. Also appreciated the yearly review done by her to help us understand our policy coverage. But afraid not, she is not pushy at all. She will explain the policy details to you with little or no expectations from you. She is definitely an Insurance Agent I would recommend. | |  | | Seri, Admin Executive Joo Chin is not only my insurance agent, she is my ex school mate and ex colleague turned good friend. We connected instantly due to similar vibes. I was in the hands of a seriously pushy and judgemental agent previously. As soon as I found out Joo Chin is from the same insurance company, I asked if she was willing to take over my policies. Of course this is an added administative work for her as she does not gain any commission from me. However due to her kindred spirit, she readily accepts my request. We have come a long way since. Joo Chin is not just my agent or friend, she is like family. She is not judgemental, she listens and gives wise advice. She promotes products but will never be pushy. She is really hardworking and disciplined. She keeps track of my investment progress and gives me timely updates. I love how she is an agent with a heart. She thinks of my mum during Mothers' Day and sends flowers. She even helped me promote and supported my little home baking business while I was unemployed. She is someone I feel at total ease with. Trustworthy, hardworking, disciplined, organised and wise 🥰 | |  | | Syafiqah, Laboratory Technician Joo Chin understands my needs and expectations. I love it when she patiently explains the policy to me, making sure I understand them. One thing I like about her is, she is not pushy. I always get turned off by agents who are pushy. But she’s not. She accommodates to the policy that I NEED based on my occupation/ personal life. Overall, she’s someone I trust and believe in.
| |  | | Zuraida, Cabin Crew (Purser) It Is So Nice Having You As My Agent. The Quality Of Service Provided By You Is Second To None. My Family And I Really Appreciate You Going Above And Beyond The Call Of Duty. You Soar To The Occasion. Thank You Joo Chin For Taking Care Of Our Insurance Needs And Being A Friend Who I Can Rely On. You Are A GEM! 💎
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